Taxi And Passenger Transport Company Solutions

When it comes to our business, we offer our customers a powerful resource and a recipe for success. Listed below is a comprehensive list of services we offer our clients that have taxi and passenger transportation fleets

Absolute offers a virtually unlimited list of capabilities utilizing our advanced GPS Tracking / Fleet management hardware and software combinations. When it comes to our business, we offer our customers powerful resources and a recipe for success.

There are many Taxi companies around the world using our platform software. Taxi companies report that their customers get less waiting time and that the Taxi fleet has less time without a customers in the taxi. The service for the Taxi company can be improved by publishing real time position of the taxi that is on its way to pick up customer or if there are available taxis at a taxi stand.

"Utilizing the Absolute GPS Tracking Services solutions mean less waiting time,more profit,reduced costs and higher service to your Taxi customers."

How much time do you spend on selecting the right vehicle for a customer call?

AET helps you to quickly locate the closest available vehicle/Taxi for an assignment. This minimizes unnecessary driving (saving fuel and maintenance costs) and lowers the time to complete jobs. A lot of time is also saved in the dispatch process itself as visual vehicle selection is very intuitive and a lot more efficient than calling your drivers or guessing vehicle locations.

Business value

Utilizing our online software eliminates the guess work and phone calls you have to make to find the most suitable driver and vehicle for an assignment. This shortens the time to complete assignments/jobs.

Your customer satisfaction is increased as you can answer questions like "where is my taxi.?" and "How long will it take to arrive.?"

The real time view of your vehicles makes sure that they are used according to company policy. With verified vehicle positions your vehicles are used more efficiently and unnecessary driving is reduced a lot. Customers using our software report up to 25% shorter pick up times as the correct and nearest available vehicle is selected more often.

Customers also report significantly better vehicle utilization and overall economy as vehicles are used more in line with corporate policies.

How does it work?

Your vehicles are displayed in real time on a map. When a new assignment / job comes in you can display it on the map together with the vehicles. You can then select the most suitable vehicle for the assignment / job by looking at the map. When the assignment / job is given to a driver you the system takes him off hire.

Business problems Taxi companies solve easily with Absolute.

1. Need to quickly locate the calling customer and find the closest available vehicle.

It is expensive for a taxi company to drive without customers in the vehicle or to have idle time between customers. Without a tracking system it can be challenging to quickly locate the calling customer and assign a suitable taxi.

Solution:

We set up a system helps the dispatcher to quickly find the address of the calling customer and pick the closest available taxi from a map. Taxi companies can add attributes to the vehicles in the platform so that when a special type of vehicle is needed it is easy to find (e.g. a vehicle with 6 seats). Points of interest (POI) can also be added to the map to make it easier to locate customers without an exact address (e.g. "I am next to the seef area mall").

2, Need to Quickly inform the Taxi driver about the next pickup location

It can be difficult to tell a taxi driver where to go as he is driving his vehicle and not available to speak on the mobile phone or radio.

Solution:

When the dispatcher has identified the closest, available and most suitable vehicle for a pick-up its possible to assign this vehicle to the job. The location of the customer can automatically be sent to a Garmin navigation and communication dashboard device so that the driver can start navigation directly after accepting the new job. The dispatcher can either chat with the driver in the Garmin device or by using text messages from our platform to the drivers mobile phone (to be used when the driver is not driving). The contact details of the customer can be sent to the Taxi driver in case its needed.

3. Need to know how the Taxi fleet is used

There are several parties involved in running a Taxi operation (Driver, Owner of the Taxi and Dispatcher). All parties want to have historical information about the fleet in order to run the business in an effective way.

Solution:

In our software, all tracking history can be stored in databases and is available for reporting. You can count the total idle time for the fleet or the total time without customers in the Taxi. The parties can also get distance reports describing where the taxi has been during the day. The reporting data can be emailed to users for improving the overall performance of the fleet and to make sure the parties are paid correctly.

4. Need to inform end customers of the location of the Taxi

It can be frustrating for the end customer to wait for the taxi without knowing when it will arrive. Often the customers call back to the dispatcher to get the status to the taxi that has been ordered. In situations where the Taxi company has a Taxi stand a customer can hesitate to go there if there might be no waiting taxis.

Solution:

The Taxi company can publish the position of the vehicle that has been dispatched in a real time web interface. In the simple end user interface the customer can see if there are available taxis at the taxi stand.

5. Need to minimize the risk for the Taxi driver

Taxi drivers are at constant risk of theft or other dangerous situations. In an emergency situation it might be hard for the driver to pick up the phone to get help.

Solution:

Full Alert features are available in the software platform and you can get immediate SOS alarms from the driver. The alarms can be displayed in a web interface or sent by SMS and email to supervisors. When an incident occurs the real time position of the incident can be forwarded to a security company or the police even in a light weight mobile phone interface if required.

6.Reduction in control human resources

Your dispatcher can monitor the fleet directly on their desktop computer, or any other smart phone or mobile device you choose. In addition to your dispatcher keeping a close eye on things, you, as the senior manager can also access the information at will, always providing you with a snapshot at any given moment. You always have the ability to know where your vehicles are and where they are heading.

7. Alerts and Reports

In addition to this the standard features of the platform will be integrated into your solution for additional fleet and workforce control and to gain additional Return on your investment.

These features and reports can contain the following and we will set the system up to maximize the returns on your investment.

  • Detailed automated schedules that tell you when the vehicle is due for servicing,licence and registration renewals
  • Driving with fare but fare meter off
  • Speeding offences
  • Idling ( wasting fuel )
  • Out of working hours usage
  • seat belt offences
  • Payroll cost reduction

With our sophisticated "Can bus" unit option you can monitor bad driving with passengers on board

In addition to this the standard features of the platform will be integrated into your solution for additional fleet and workforce control and to gain additional Return on your investment.

These features and reports can contain the following and we will set the system up to maximize the returns on your investment.

  • Detailed automated schedules that tell you when the vehicle is due for servicing
  • Driving with fare but fare meter off
  • Speeding offences
  • Idling ( wasting fuel )
  • Out of working hours usage
  • seat belt offences
  • Payroll cost reduction
  • With Can bus unit option you can monitor bad driving with passengers on board

The "Absolute" Advantage

Our Sophisticated yet user friendly platform gives you the tools to manage your fleet and achieve measurable results resulting in a fast Return on investment. Designed for reliability and easy implementation, the cloud-based solution gives you the information to efficiently manage your fleet and maximize your revenue.

  • Hybrid mapping powered by Google maps with real-time traffic
  • Vehicle routing and driving directions
  • Driver key identification is available for multi driver use vehicles
  • System updates are included when they are produced adding more features and savings to you
  • 12 month data retention is standard
  • Full Suite of business friendly reports and many real-time alerts
  • Automated report delivery by email and alerts by Email or SMS
  • 2-way dispatch and messaging
  • Full Maintenance facility so you get emails or SMS when your vehicles are due for servicing helping to reduce costs and improve reliability of your fleet

Our customers experience reduced overhead costs, including fuel, maintenance and insurance, as well as increased productivity with their fleet operations. Many customers advise us that they have noticed up to a 20-30% decrease in fuel costs and an increase in driver productivity by 45% .

GPS Fleet Tracking Benefits

Optimize Your Fleet Efficiency Through:

  • Optimized routing
  • Improved job validation
  • Enhanced customer service

Improve Your Fleet Operations By:

  • Reducing costs
  • Increasing profitability
  • Modifying / Improving driver behavior

Fleet Tracking Platform

Mapping

View the location of a single vehicle or your entire fleet and immediately see their status (moving, stopped and stop duration). Quickly find addresses and dispatch the closest vehicles.

  • Street view enabled with Google map technology
  • Send jobs and messages to mobiles by clicking vehicle icon
  • Look up address, user-defined locations and zones
  • Layer user-defined zones and locations on top of map display
  • "Ping" vehicles for updates if needed between set intervals

Routing

Fleet managers and dispatchers can create and save multi-point routes and directions. Managers can then easily view and edit driving directions and send them directly to the driver.

  • Use a vehicle's current location, a previously saved location or generate a new route points
  • Organize route points in the order needed
  • View the route and directions
  • Create, name and save any number of customized routes
  • Send driving directions directly to the drivers using the additional Fleet Dispatch application

Reporting and Alerts

With a whole suite of reports and many real-time alerts set up to benefit you, managers gain greater visibility into their fleet operations. Set up alerts to be sent to you in real-time via email or access reports to benchmark and set long-term goals.

  • Generate reports on the fly within the Absolute platform
  • Automate email and SMS report delivery capability to key managers
Generate, print and email reports in multiple formats:
  • Microsoft Excel
  • Adobe PDF
  • CSV Text
  • HTML

Fleet Dispatch

Fleet Dispatch works with the Garmin navigation device to provide communication and dispatch capabilities between dispatchers and the field. Use Fleet Dispatch to provide daily itineraries to drivers, view real-time updates on the status of every job re-route vehicles to accommodate new service requests and deliver messages to your drivers. With Fleet Dispatch, you gain a clear understanding of where your fleet is and where it is going. Customers report a minimum 20% increase in driver productivity when using Fleet Dispatch.

Fleet Dispatch enables your drivers to:
  • Follow voice-guided directions
  • Create instant routes to new service requests
  • Change routes to avoid traffic
  • Take the most direct route
  • Message dispatchers about job status
  • Notify dispatchers when a destination is reached
  • Locate closest vehicle to an address
Geofencing and points of Interest (POI)

Notifications and real time alerts can be instantly generated and sent by Email or SMS in the event of vehicles leaving assigned or out of bounds Geofence areas.

All of your offices, branches or other company locations along with specific landmarks can easily be marked on the system as Points of Interest. Using POI can generate alerts and notifications and many other detailed benefit reports such as staff time on site or collection/delivery sites missed.

Fleet Mobile Application

Our detailed Mobile solution puts the power of fleet management in the palm of your hand. It delivers real-time GPS tracking data to tablets, PDAs and smart phones. Imagine the ability to track the location and performance of every vehicle in your fleet, anywhere and anytime. Our Fleet Mobile solution provides convenient 24/7 access to key data and sends alerts, including speeding violations, idling and unauthorized vehicle use to name just a few. Just download the App, log in using your existing credentials and start receiving data immediately while you are out and about.

Fleet Mobile enables your drivers to:
  • Find your vehicles
  • View their status
  • Manage fuel purchases
  • Search for an address

Locate closest vehicle to an address